SolvexLab
1. Introduction
SolvexLab (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, and any other details you provide when registering an account, subscribing to our newsletter, or purchasing our services.
- Technical Information: IP address, browser type, operating system, and usage data collected through cookies and analytics tools.
- Uploaded Data: Any files, datasets, or other materials uploaded for analysis.
3. How We Use Your Information
We use the collected information for:
- Providing and managing our services.
- Processing orders and transactions.
- Communicating with you regarding your requests, inquiries, and updates.
- Improving website functionality and user experience.
- Ensuring security and compliance with legal obligations.
4. Data Storage and Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. Your personal data is stored securely and is only accessible to authorized personnel.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service providers assisting us in website operation, payment processing, or customer support.
- Legal authorities when required by law or to protect our rights.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve services. You can manage your cookie preferences through your browser settings.
7. Data Retention
We retain personal and uploaded data for as long as necessary to fulfill service obligations or comply with legal requirements. Users may request deletion of their data by contacting us.
8. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for data processing where applicable.
- Lodge a complaint with a data protection authority if you believe your rights have been violated.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy policies or practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us